Tell us your story about: Government CommunicationTell us about your experience related to Government Communication Please enable JavaScript in your browser to complete this form.Name *FirstLastAre you a Member or Registered Supporter of the BOVF?I am a MemberI am a Registered SupporterNo - I am neither a Member nor Registered SupporterWhen we write up your story to assist us campaign, would you prefer we made it anonymous by changing your name? *Yes - I would prefer to remain anonymous.No - Please use my real nameEmail *Telephone number (WhatsApp)Please write international code too if relevant such as 0066 for Thailand or 0044 in the UK.Your age *16 Years17 Years18 Years19 Years20 Years21 Years22 Years23 Years24 Years25 Years26 Years27 Years28 Years29 Years30 Years31 Years32 Years33 Years34 Years35 Years36 Years37 Years38 Years39 Years40 Years41 Years42 Years43 Years44 Years45 Years46 Years47 Years48 Years49 Years50 Years51 Years52 Years53 Years54 Years55 Years56 Years57 Years58 Years59 Years60 Years61 Years62 Years63 Years64 Years65 Years66 Years67 Years68 Years69 Years70 Years71 Years72 Years73 Years74 Years75 Years76 Years77 Years78 Years79 Years80 Years81 Years82 Years83 Years84 Years85+ YearsYour current country of residence:AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongoDemocratic Republic of the CongoCosta RicaCote d'IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiNorth KoreaSouth KoreaKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth MacedoniaNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabweLength of overseas residency1 Year2 Years3 Years4 Years5 Years6 Years7 Years8 Years9 Years10 Years11 Years12 Years13 Years14 Years15 Years16 Years17 Years18 Years19 Years20 Years21 Years22 Years23 Years24 Years25 Years26 Years27 Years28 Years29 Years30 Years31 Years32 Years33 Years34 Years35 Years36 Years37 Years38 Years39 Years40+ YearsLast UK Constituency, Postcode, Town or CityHave you registered as an overseas voter?YesNoIf yes, which election(s) did you participate in as an overseas voter?If no, what were the reasons for not registering? If no, you do not need to answer any more questions. Thank you. Please move to 'Submit'.Have you experienced delays or non-receipt of important communications from UK government departments?YesNoMultiple ChoicePension-related documentsTax-related documentsVoting informationHealthcare-related informationOther (please specify below):Other (please specify):How long was the delay in receiving this communication, if at all?Did you ever fail to receive the communication entirely?YesNoIf yes, how did you eventually learn about the communication?Have you taken any steps to address this issue with the relevant government department?YesNoIf yes, what was the outcome of your communication with the government department?Have you experienced any financial or personal hardship as a result of delayed or missing communications?YesNoIf yes, please describe the impact:Why did you move overseas, and how long have you been residing abroad?What types of communication do you regularly receive from UK government departments?How important are these communications to your daily life and overall well-being?Can you describe your overall experience with receiving communication from UK government departments since living abroad?Have you faced any specific challenges in receiving timely or accurate information from UK government departments?How do you typically receive important documents or information from the UK? (e.g., post, email, online portals, etc.)Can you describe a specific instance where delayed or missing communication from a UK government department caused you significant inconvenience or hardship?How did this issue affect your day-to-day life, finances, or overall quality of life?What steps, if any, did you take to resolve the issue? How long did it take to rectify the situation?If you are a pensioner, have you encountered issues with receiving your pension-related documents, such as the annual pensioner confirmation letter?Did a delay or failure in receiving this letter affect your pension payments?How did this impact your financial stability and well-being?What actions did you have to take to have your pension reinstated, and how long did it take?In your opinion, what are the main issues with the current methods of communication used by UK government departments for overseas citizens?How do you believe these communication issues could be resolved?Would you support the use of alternative methods of communication, such as email or online portals, for official government correspondence? Why or why not? from if this How could the UK government better engage and communicate with its overseas citizens to ensure they receive important information in a timely manner?Are there any other challenges you face as an overseas British citizen related to government communication that you would like to share?Is there any other information you believe would be relevant to this case study?Submit LEARN ABOUT OURKey IssuesHERE HELP FUND OUR CAMPAIGN FORBetter Government CommunicationdonateDO SOMETHING POSITIVETo change the lives of countless British citizens living abroad. get involved
